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Frequently Asked Questions About Resova
Resova is activity booking software built for entertainment and experience-based businesses
that need more than basic scheduling. This online activity booking app helps streamline
reservations, availability, payments, and guest communication, making it ideal for venues like escape rooms, tours, museums, and attractions.
Unlike generic scheduling tools, Resova is designed to handle group capacity, timed sessions, and high-volume bookings, making it a practical solution for growing activity-based businesses. Below you’ll find answers to the most common questions about how Resova works, who it’s for, and how it compares to other booking systems.
What is Resova?
Resova is an all-in-one activity booking software and activity reservation system designed specifically for entertainment and experience-based businesses. It replaces spreadsheets,manual calendars, and disconnected tools with one platform that manages bookings, payments, waivers, schedules, and customer communication. Everything updates in real time, so it always has accurate availability and guest information. This real-time syncing helps prevent overbooking, reduces staff errors, and ensures guests see accurate availability online.
Who should use Resova?
Resova is built for businesses that sell experiences rather than appointments. This includes escape rooms, tour companies, museums, attractions, recreation centers, and adventure operators. If your business depends on timed sessions, group capacity, or ticketed events, Resova helps you streamline operations and scale confidently. This is especially useful for operators who want to reduce phone bookings and move more reservations online.
Will my business work with Resova?
If you need escape room scheduling software, a tour booking system, or a flexible platform for managing activities, Resova is likely a strong fit. It supports businesses of all sizes, from single-location operators to multi-venue organizations, and adapts as your business grows. Many businesses start with one location and expand to multiple venues using the same Resova account.
How long does it take to get started with Resova?
Setup timelines can vary depending on your business size and scheduling needs. Resova offers guided onboarding to help configure your activities, availability, pricing, and booking rules so you can begin accepting bookings as quickly as possible.
What makes Resova different from other booking systems?
Resova isn’t a generic calendar tool adapted for activities. It’s purpose-built adventure booking software that understands group size, turnover time, staff assignments, and capacity limits. Features like built-in waivers, CRM, reporting, and SpeedPay payments eliminate the need for third-party tools, saving time and reducing errors.This focus makes Resova especially effective as adventure booking software for operators managing high-volume, experience-based bookings.
How can I sign up?
You can start a free 14-day trial or request a personalized demo directly on the website.
Do I need a website to use Resova?
No. Resova includes a free, customizable booking website so you can start accepting reservations immediately. If you already have a website, you can embed Resova directly into it for a seamless booking experience.
Can I download Resova?
Resova is a cloud-based platform accessed through your web browser. There’s no software to install, which means you can manage bookings, schedules, and payments from any device with internet access.
Where is Resova hosted?
Resova is securely hosted in the cloud using reliable, industry-standard infrastructure to ensure performance, uptime, and data protection.
How do I get support?
Resova offers 24/7 support and white-glove onboarding. You can access help through documentation, live support, or the Resova Support Center.
Can Resova handle multiple locations or venues?
Yes. Resova supports multi-location and multi-venue management, allowing you to oversee schedules, staff, pricing, and bookings across locations from a single dashboard.
Can Resova be used internationally?
Absolutely. Resova supports businesses operating in multiple regions and time zones, making it suitable for international tour operators and attraction businesses.
Can I use Resova for group bookings and private events?
Yes. Resova supports group bookings, private events, corporate outings, school groups, and custom experiences, this makes it ideal escape room scheduling software and event-driven booking.
Do I need technical experience to use Resova?
No. Resova is an online activity booking app designed to be intuitive for operators and staff. During onboarding, the Resova team helps configure your activities, pricing, schedules, and booking rules so you’re ready to go without technical headaches.
Can Resova grow with my business?
Yes. Resova is designed to scale. As you add new activities, locations, staff, or revenue streams, the platform grows with you, making it a long-term solution rather than a temporary tool. You won’t need to switch systems as demand increases or operations become more complex.
Can I add Resova to my own website?
Yes. Resova can be embedded directly into your website, allowing customers to book without leaving your domain. You can also link to your Resova booking page from social media, ads, or email campaigns.
How do my customers make a booking?
Customers book online by selecting an activity, date, time, and number of participants. The booking flow is mobile-friendly, intuitive, and available 24/7, helping increase online bookings.
Can I accept payments through Resova?
Yes. Resova includes built-in payment processing through SpeedPay and supports major gateways. You can accept full payments, deposits, gift cards, vouchers, and in-person or phone payments. This flexibility helps you increase prepaid bookings and improve cash flow while reducing no-shows.
Can I use Resova just for reservations without taking payments?
Yes. You can configure Resova as a reservation-only system or require payment at booking, depending on how you operate.
Is my data secure?
Yes. Resova uses secure hosting, encryption, and industry best practices to protect customer and business data.
Do I receive notifications when someone books or changes a reservation?
Yes. You and your staff receive real-time notifications for new bookings, cancellations, and changes, helping you stay organized and responsive.
Does Resova support digital waivers and participant forms?
Yes. Digital waivers and participant forms are built in. Guests can complete them online before arrival, reducing check-in time and administrative work. Waivers are automatically linked to bookings, helping staff stay compliant and organized.
Can Resova help increase revenue per guest?
Yes. Resova supports add-ons, upgrades, gift cards, and flexible pricing rules that encourage guests to spend more per booking while keeping checkout simple.
Can I manage staff, rooms, and equipment?
Yes. Resova allows you to assign staff, rooms, and equipment to activities, helping prevent overbooking and operational conflicts.
Can Resova integrate with my existing tools?
Resova integrates with websites, email tools, payment gateways, and other systems. Custom integrations are available for advanced workflows.
Can Resova support private events and large groups?
Yes. Resova is designed for private bookings, corporate events, and large groups, with flexible pricing rules, capacity controls, and scheduling options.
Can Resova reduce phone bookings and admin work?
Yes. By offering real-time availability and self-service booking, Resova significantly reduces phone calls and manual scheduling. Automated confirmations, reminders, and waiver collection further cut down administrative time.
Does Resova support automated guest communication?
Yes. Automated email and SMS messages keep guests informed with booking confirmations, reminders, instructions, and follow-ups. This helps reduce no-shows and improve the guest experience.
Can I track customer history and preferences?
Yes. Resova includes built-in CRM tools that store booking history, waiver completion, and customer notes, making it easier to personalize experiences and manage repeat guests.
Can I control availability and capacity?
Absolutely. You can set maximum group sizes, buffer times, blackout dates, and resource limits to prevent overbooking and ensure smooth operations. These controls are essential for managing staff workload, room turnover, and guest experience.
How do your pricing plans work?
Resova offers tiered subscription plans based on features and usage. You pay a flat monthly or annual fee with no per-booking commissions. This predictable pricing makes Resova easier to budget for compared to commission-based platforms.
Do you charge commissions?
No. Resova does not take a percentage of your bookings, helping you keep more revenue.
What if I need more than the Premium plan?
Custom plans are available for high-volume operators or complex businesses. Contact the Resova team to discuss tailored options.
What happens if I go over my usage?
If you approach or exceed plan limits, Resova can help you review upgrade options so your account continues to support your business requirements.
Am I locked into a contract?
No long-term contracts are required. You can change or cancel your plan according to Resova’s terms.
Is Resova suitable for new or first-time business owners?
Yes. Resova’s onboarding, support, and intuitive design make it a strong choice for first-time operators who want professional booking tools without a steep learning curve.
What types of payment do you accept?
Resova accepts major credit cards and supports multiple payment gateways through SpeedPay for subscription billing.
What happens if I cancel?
You retain access through the end of your billing period, and your data remains secure.
Do you offer discounts for annual billing?
Yes. Annual plans typically include discounted pricing compared to monthly billing.
Can I switch plans as my needs change?
Yes. You can upgrade or downgrade your plan at any time as your business expands, adds locations, or introduces new activities.
Are there setup or onboarding fees?
Onboarding support is included, with white-glove assistance available to help configure your account properly from day one.
Is there a long-term commitment?
No long-term contracts are required. Resova is designed to earn your business by delivering value, not by locking you in.
What happens if my business slows seasonally?
Resova understands seasonal businesses. You can adjust plans or billing as needed, giving you flexibility during slower months.
This is especially helpful for tour operators and attractions with peak and off-season demand.
If you’re ready to streamline bookings, reduce admin work, and grow your revenue with professional online activity booking software, start your free trial or request a demo today.